Water servicesFrequently Asked Questions

Contact Information

  • (715)822-8298 – 24 hour number
  • (715)822-2951 – Sewer / wastewater emergencies
Water Saving Tips\
  • Test toilets for silent leaks, which can waste up to 10 ½ gallons an hour. Put a dozen drops of red food coloring into the tank, if the dye appears in the bowl, there is a silent leak; you may need to change the flapper or ball. If no dye shows up in the bowl after 15 minutes, the toilet is leak-free.
  • Do not use toilets as ashtrays or wastebaskets.
  • Turn off the shower while soaping or shampooing. Some low-flow heads have controls that make it easy or install a separate shut-off valve.
  • Putting just a little water into the sink for shaving avoids running hot water continuously.
  • Use low-suds detergents, which require less water for rinsing; the amount of foam has no effect on the cleansing power.
  • Use garbage disposals as little as possible. Throw such garbage as bones and eggshells into the trash.
  • Wash vegetables in a bowl of water, or in a sink with the drain closed. Then rinse under the tap briefly. Scrubbing a dozen potatoes under a tap can take 3 gallons of water.

Water Outages – 24 hr.


Office Hours

Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm

Lawn watering

Summer lawn watering creates large demands on local water utilities. Water supply treatment and storage facilities are often built two, three and even four time larger to supply additional demands created by lawn watering. This extra capacity is not used for most of the year and adds significant costs to the design, construction and operation of a water system. Water customers and communities can save money by using water more efficiently. These water efficient lawn watering practices can help maintain a beautiful yard and conserve valuable water supplies.